Thursday, September 9, 2010
"The latest developments in American Infrastructure and Construction Management News..."
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Guest Contributor
Where our team of guest writers discuss what they think about the current trends and issues.
Tammy McLeod
VP and Chief Customer Officer, APS
VP and Chief Customer Officer, APS
Customer Satisfaction isn’t just another metric
"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"31 Aug 2010
White Papers
Focus Areas
Cover Stories
First off the mark
Andres Carvallo explains how Austin Energy’s aggressive pursuit of new smart grid technologies has put it at the forefront of the utility...
Mixed signals?
As the administration unveils its plans for high-speed rail, Huw Thomas investigates whether the reality can live up to the rhetoric.
Plane sailing
Adam Englund talks to Stacey Sheppard about his futuristic vision of an offshore floating airport for San Diego.
Roundtables
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Two-way conversation
US Infrastructure grills the experts on the benefits of smart grid technologies and their ability to revolutionize the relationship that utilities have with their customers.Read more
Vendor Perspectives
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Maximizing the value of economic stimulu...
Ensuring transparency and accountability in utilities and government agencies. By Sherry Amos and Maureen Coveney, SAPRead more -
Building water confidence in a changing ...
Leading the way to safe water – Trojan UV’s water treatment solutions help municipalities address water scarcityRead more
Industry Analysts
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Reliance on compliance
Mike Brown of Matrikon outlines how the security of operations in the bulk electric system depends largely on the ability to comply with reliability standards.Read more -
Reading between the lines
Improved transmission technologies and a fully implemented smart grid are essential to America’s renewable energy ambitions, says Barry Batson of MasTec.Read more -
Collaborative communications
Unified communications and collaboration technology are becoming increasingly important tools for improving emergency management, says Matt Jackson.Read more
Executive Interviews
High-speed rail: Interview with Yoav Hagler
US Infrastructure talks to America 2050's Yoav Hagler about America's high-speed rail plans
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Fully automatic
Automation through wireless and information technology has the potential to generate important cost savings in the way we manage, maintain and run our infrastructure assets, says Matt Nelson.
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Mapping the future
As technological innovations advance, so too does the importance of geospatial information systems in infrastructure projects, explains Louis Demargne of Fugro EarthData.
Read more
Utilities Summit North America
9th - 11th November 2010
The Next Generation Utilities North America Summit 2010 will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.
Source: www.americainfra.com© 2010 GDS Publishing Ltd. All rights reserved.