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Guest Contributor
Where our team of guest writers discuss what they think about the current trends and issues.
VP and Chief Customer Officer, APS
Customer Satisfaction isn’t just another metric
"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"31 Aug 2010
White Papers
Focus Area: Transportation
Emerald: The World’s Leading Publisher of Transport Books
Emerald is a long-established and independent publisher of high quality research with over 42 years of experience in the industry. The company is regarded as the leading publisher in business and management research and many of the books that have been published in 2009 reflect this position.
Ahead of the Curve
Safer roads aren’t just about safer vehicles, says Roger Wentz, President and CEO of the American Traffic Safety Services Association (ATSSA).
Play It Cool
Scott Belcher of Intelligent Transport Society of America (ITSA) tells US Infrastructure about some new strategies to reduce transportation’s environmental impact.
A Nation on the Move
Secretary of Transportation Ray LaHood outlines budget priorities for the year ahead.
Congestion, the Thief of Time
Mike Ostrom of Mygistics Inc. gives an insight into some of the innovative tools that allow road users to claw back the valuable time wasted due to traffic congestion.
Source: www.americainfra.com© 2010 GDS Publishing Ltd. All rights reserved.