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Guest Contributor
Where our team of guest writers discuss what they think about the current trends and issues.
VP and Chief Customer Officer, APS
Customer Satisfaction isn’t just another metric
"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"31 Aug 2010
White Papers
Focus Area: Smart Grid
Are You Really Covered?
By Chartis. With the real and anticipated increase in infrastructure projects funded in part by the American Recovery and Reinvestment Act, now is as good a time as ever to take a closer look at the coverage you are buying.
Sustainable construction projects
General construction work uses an inordinate amount of energy, water and raw materials and more often than not, generates large amounts of waste and potentially harmful atmospheric emissions. As such, sustainable construction projects are becoming more and more important, with designers and construction firms constantly working to find the most eco-friendly ways to make buildings.
Power policy
Will the American public embrace smart grid technologies or will it be a waste of millions of taxpayers’ dollars?
Balancing the load
Mark Case of Baltimore Gas and Electric tells Power & Energy why, rather than building new nuclear power plants or wind turbines, his company plans to use its smart grid program to cope with rising energy demand.
You can count on me
Michael Assante explains how NERC’s CIP standards help ensure our electricity is there when we need it.
Source: www.americainfra.com© 2010 GDS Publishing Ltd. All rights reserved.