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Guest Contributor

Where our team of guest writers discuss what they think about the current trends and issues.

Tammy McLeod
VP and Chief Customer Officer, APS

Customer Satisfaction isn’t just another metric

"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"
31 Aug 2010
Transportation
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Transportation

Dissecting the Intersection


In a study by the California Energy Commission, traffic intersection lights experience eight to 10 power outages during one year. With each one, intersections are left uncontrolled, posing real risks to the public. Dennis Bennett explains how we can improve intersection safety.

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Tackling the Geomatics - Surveying Gap


I recently read an article entitled, Bridging the gap between geomatics and surveying, and my inference from this was that there must be those who perceive geomatics and surveying to be two completely separate endeavors that somehow must be unified. By Curt Sumner, American Congress on Surveying and Mapping (ACSM)

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Transmission Proposition


American Wind Energy Association CEO Denise Bode offers the case for new transmission infrastructure.

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Ready to Report?


Jay Stinson of Intergraph Corporation explains how ARRA is putting the spotlight on asset management accountability.

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3D Modeling: Embracing the Technological Gains, Examining the Professional Impact


By Bentley Systems, Inc. I have recently been privileged to attend numerous presentations by colleagues, competitors, customers, and civil software users and have found 3D modeling to be a major topic of interest.

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