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Guest Contributor

Where our team of guest writers discuss what they think about the current trends and issues.

Tammy McLeod
VP and Chief Customer Officer, APS

Customer Satisfaction isn’t just another metric

"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"
31 Aug 2010
Roads & Railways
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Roads & Railways

Keeping America’s Railways Moving


Today’s railway industry has come a long way from the days of steam locomotives, cabooses and hordes of track workers performing manual labor. By Patrick Hofstadler, Plasser American Corporation

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Freight Lifting


Investing in rail infrastructure is vital for the continued health of the nation. By Edward R. Hamberger, President and CEO, Association of American Railroads

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The Road Ahead


Working toward economic recovery with speed and watchfulness. By King Gee, Associate Administrator for Infrastructure, Federal Highway Administration

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Keeping Your Trains on the Track – Strategies for Preventing Derailments


At ENSCO, Inc. our 35 years of experience in track measurement and vehicle/track interaction consulting has provided with a thorough understanding on both the causes of derailments and mitigation strategies that can be employed to significantly reduce the potential of future derailments. This article reviews the causes and potential preventative measures of most derailments.

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Protecting Roads and Infrastructure from Falling Rocks


By Maccaferri. How is Infrastructure Impacted by Rockfall? When rocks above highways and infrastructure sites dislodge and slide, roll, or free-fall, the impact of these rocks and/or the resultant obstacle in a roadway may result in significant damage, road closures, mortalities, and injuries.

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