Thursday, September 9, 2010
"The latest developments in American Infrastructure and Construction Management News..."
We have the power to control the world we live in, but there are limits. Since our first distant ancestor realized that he could use one ock to reshape another one, makind's overriding narrative has been one of gradual domination of its environment.
Guest Contributor
Where our team of guest writers discuss what they think about the current trends and issues.
Tammy McLeod
VP and Chief Customer Officer, APS
VP and Chief Customer Officer, APS
Customer Satisfaction isn’t just another metric
"Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"31 Aug 2010
White Papers
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