Where our team of guest writers discuss what they think about the current trends and issues.
Customer Satisfaction isn’t just another metric
Just the other day, someone asked me a question that raises the hair on the back of my neck, "Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"
National Grid: Maintaining energy efficiency
Ed White, Vice President of Energy Products at The National Grid discusses how the company has re-evaluated the way that view energy solutions for their customers.
Steve Dale, the founder of Creative Urban Projects (CUP Projects), discusses the much valued 'Bilbao Effect' - how a couple of iconic buildings can transform a single city.
Cost is relative with urban infrastructure
Steve Dale, the founder of Creative Urban Projects (CUP Projects), discusses how in infrastructure, true cost is a matter of subjectivity.
2010: The Year of Intelligent Infrastructure
In 2009, governments around the world reacted to the recession with major stimulus packages designed to speed up construction on infrastructure projects, with a focus on major investments in high-speed rail and clean energy.