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How a 20th century icon is transforming itself into an environmental leader.

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Guest Contributor

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
26 May 2011
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Editor's Blog

Customer Satisfaction isn’t just another metric

Just the other day, someone asked me a question that raises the hair on the back of my neck, "Why do vertically integrated electric utilities with defined service areas even care about Customer Satisfaction?"

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National Grid: Maintaining energy efficiency

Ed White, Vice President of Energy Products at The National Grid discusses how the company has re-evaluated the way that view energy solutions for their customers.

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